{"diagnostic-scan":{"i":["Code reading with a scan tool","Look at live sensor data","Basic checks on the system the code names","Written list of findings and next steps"],"q":["Is the diagnostic fee applied to the repair if I approve it?","Will you tell me the exact code numbers?","What tests did you do beyond reading the code?"],"f":["Whether the code points to one clear cause or several","Shop's minimum diagnostic charge","Intermittent problems that take longer to catch","Brand-specific scan tools some makes need"]},"oil-change":{"i":["Drain old oil and fill with new oil","New oil filter","Check fluid levels and tire pressure","Reset the oil-life light"],"q":["Which oil type and grade will you use?","Does the price include the filter and disposal?","Are you adding any extra services I didn't ask for?"],"f":["Conventional versus full synthetic oil","Engine size and oil capacity","Filter type, cartridge or spin-on","Hard-to-reach filter or skid plate"]},"transmission-fluid-service":{"i":["Drain or machine exchange of old fluid","New fluid of the type your car requires","New pan gasket or filter if equipped","Check for leaks and fluid level"],"q":["Which fluid is the exact type for my car?","Are you doing a drain and fill or a full exchange?","Is the filter or gasket replaced too?"],"f":["Automatic, CVT or dual-clutch fluid costs","Drain and fill versus full exchange","Pan filter and gasket included or not","Fluid capacity, which varies a lot by car"]},"coolant-flush":{"i":["Drain old coolant","Flush the system with water or cleaner","Refill with the correct coolant mix","Bleed air from the system"],"q":["Which coolant type does my car need?","Are you doing a full flush or drain and fill?","Will you pressure test the system?"],"f":["Coolant type your car requires","Cooling system size","Air bleeding difficulty on some engines","Disposal fees for used coolant"]},"brake-fluid-flush":{"i":["Remove old fluid from every wheel","Add new fluid of the right type","Bleed air from the lines","Check pedal feel"],"q":["Which brake fluid type does my car use?","Is a moisture test done first?","Will every wheel be bled?"],"f":["DOT 3, DOT 4 or specialty fluid","ABS systems that need a scan tool to bleed","Rusted bleeder screws that need extra time","Number of wheels and long brake lines"]},"spark-plugs":{"i":["New spark plugs for each cylinder","Gap check where needed","Inspect coil boots and connectors","Torque to spec"],"q":["Which plug type does my car need?","Are coil boots or coils checked?","Is the price per plug or for the full set?"],"f":["Four, six or eight cylinders","Copper, platinum or iridium plugs","Plugs under intake parts on some V6s","Seized or broken plugs that take extra time"]},"serpentine-belt":{"i":["New serpentine belt","Check the tensioner and pulleys","Inspect for leaks that contaminate the belt","Route and tension to spec"],"q":["Is the tensioner and idler pulley checked?","Is there a squeal source other than the belt?","Is the belt brand and part number shown?"],"f":["Tensioner replaced at the same time","Belt routing difficulty","Engine size and mounted accessories","Shop labor rate"]},"cabin-air-filter":{"i":["New cabin air filter","Remove and clean the filter housing","Check for debris or leaves","Quick airflow check"],"q":["Which filter are you installing?","Where is mine located, and is it easy to reach?","Can I see the old filter?"],"f":["Standard versus carbon-activated filter","Filter behind the dash or glove box","Dealer versus parts-store filter","Shop labor minimum"]},"tire-rotation-balance":{"i":["Rotate tires front to back","Balance all four wheels with weights","Check tire pressure and tread depth","Inspect for damage or uneven wear"],"q":["Is balancing included or extra?","Do you torque the lug nuts to spec?","Will you check tread depth and note uneven wear?"],"f":["Balance included or rotation only","Wheel weights style and wheel size","Run-flat or low-profile tires","TPMS sensor reset"]},"brake-pads-front":{"i":["New front brake pads","Clean and lubricate caliper slides and hardware","Inspect rotors and brake lines","Check fluid level"],"q":["Are rotors checked and measured?","What pad brand and warranty are included?","Is the hardware replaced or just cleaned?"],"f":["Pad material, ceramic or semi-metallic","Whether the rotors are machined smooth or swapped for new ones","Seized caliper slides or hardware","Vehicle size and caliper style"]},"brake-pads-rear":{"i":["New rear brake pads","Clean and lubricate caliper hardware","Inspect rotors or drums","Retract or reset the electronic parking brake if equipped"],"q":["Does my car have an electronic parking brake, and is that reset included?","Are the rotors inspected?","What pad type and warranty do you use?"],"f":["Electronic parking brake needing a scan tool","Whether the rear rotors are resurfaced or replaced","Ceramic, semi-metallic or economy pad material","Seized caliper pistons"]},"brake-rotors-pads-front":{"i":["New front rotors","New front brake pads","Clean and lubricate hardware","Check calipers and brake hoses"],"q":["Are the rotors and pads a matched set?","What warranty comes with the parts?","Are the calipers and hoses inspected?"],"f":["Standard, coated or drilled rotors","Larger rotors on trucks and SUVs","Ceramic or semi-metallic pads, and basic or coated rotors","Seized or rusted hardware"]},"brake-caliper":{"i":["New or remanufactured caliper","New pads if needed","Bleed the brake line","Replace crush washers and hardware"],"q":["Is the caliper new or rebuilt?","Should I replace the pad and rotor on that side?","Is the other side checked?"],"f":["New caliper versus a rebuilt one with a core exchange","Front or rear, with parking brake function","Pads and rotors replaced at the same time","Seized bleeder or bolts"]},"wheel-speed-sensor":{"i":["New wheel speed sensor","Clean the mounting area","Inspect the wiring and connector","Clear ABS codes"],"q":["Which wheel is the code pointing to?","Was the wiring tested first?","Is the tone ring checked?"],"f":["Which wheel and sensor type","Sensor built into the hub bearing","Corroded or seized sensor","Wiring repair needed"]},"battery-replacement":{"i":["New battery","Clean terminals and cable ends","Test the charging system","Recycle the old battery"],"q":["Did you test the battery and alternator before replacing?","What is the warranty length?","Is there a core fee refunded for the old battery?"],"f":["Standard versus AGM battery","Battery in the trunk or under a seat","Start-stop system needing registration","Core charge refund"]},"alternator":{"i":["New or remanufactured alternator","New serpentine belt if worn","Test the battery and charging output","Clean connections"],"q":["Did you confirm the alternator is the cause?","Is the part new or remanufactured, and what's the warranty?","Is the belt replaced?"],"f":["New alternator versus a rebuilt unit","Hard-to-reach location on some engines","Belt replaced at the same time","Larger or high-output unit"]},"starter":{"i":["New or remanufactured starter","Check the battery and cables","Clean electrical connections","Test starting several times"],"q":["Was the battery and cable checked before the starter?","Is the starter new or rebuilt?","How long is the warranty on the starter and the labor?"],"f":["Starter location, easy or buried under parts","New starter versus a rebuilt one","Solenoid separate from the starter","Engine size"]},"battery-cable":{"i":["New positive or negative cable","Clean terminal and mounting points","Check the grounds","Apply protectant"],"q":["Which cable needs replacing, and why?","Is the ground strap checked?","Is a terminal cleaning enough?"],"f":["Positive versus negative cable","Cable length and fuse or sensor connections","Cables with a built-in battery sensor","Hard-to-reach routing"]},"timing-belt":{"i":["New timing belt","Tensioner and idler pulleys","Often the water pump and seals","Check belts and coolant"],"q":["Does this include the water pump and tensioner?","What's the mileage interval for my car?","Are seals replaced while it is apart?"],"f":["Water pump replaced at the same time","Engine layout, V6 costs more than inline-four","Seals and pulleys included","Coolant replacement"]},"timing-chain":{"i":["Timing chain set","Guides and tensioner","Gaskets and seals","Oil and filter change"],"q":["What symptoms led to this diagnosis?","Are guides, tensioners and gears included?","What is the shop warranty?"],"f":["Engine design and how deep the chain is","Number of chains, such as V6 or V8 setups","Phaser or sprocket replacement","Related repairs like oil pump or seals"]},"water-pump":{"i":["New water pump and gasket","Fresh coolant","Replace belt or thermostat if needed","Pressure test the cooling system"],"q":["Is the thermostat replaced too?","Is the pump driven by the timing belt?","What coolant will you use?"],"f":["Pump driven by the belt, chain or electric","Timing belt included on some engines","Thermostat replaced at the same time","Whether the pump sits on the front of the engine or is driven by the timing belt"]},"thermostat":{"i":["New thermostat and gasket or housing","Coolant top-off or refill","Bleed air from the system","Check temperature readings"],"q":["Is the housing included in the part?","What coolant is used?","How did you confirm the thermostat was bad?"],"f":["Housing built into the thermostat","Location on the engine","Coolant type and amount","Bolt access and sensors"]},"radiator":{"i":["New radiator","New hoses or clamps if worn","Fresh coolant","Pressure test"],"q":["Is the new radiator OEM-quality?","Will the hoses and cap be replaced?","Do you test the rest of the cooling system?"],"f":["Aluminum versus plastic tank radiator","Transmission cooler lines on automatics","Fan or shroud replacement","Coolant type"]},"valve-cover-gasket":{"i":["New valve cover gasket(s)","New spark plug tube seals if needed","Clean mating surfaces","Top off oil"],"q":["Are the plug tube seals replaced too?","Is it one cover or both?","How long is the repair warranted if oil leaks again?"],"f":["One or two valve covers","Intake parts that must be removed","Spark plug seals or bolts included","Engine layout, V6 or boxer"]},"engine-mount":{"i":["New engine mount","Support the engine safely","Inspect the other mounts","Torque to spec"],"q":["Which mount failed and how did you find out?","Are the other mounts in good shape?","Are the mounts OEM, or aftermarket rubber or fluid-filled ones?"],"f":["Which mount, front, side or transmission","Hydraulic or electronic mount","One versus multiple mounts","Access for the car"]},"head-gasket":{"i":["Head gasket set and head bolts","Machine shop check or resurface of the head","Coolant and oil change","Timing parts as needed"],"q":["How did you confirm the head gasket failed?","Is the head checked for warping?","What other parts get replaced?"],"f":["Engine design, V6 or boxer costs more","Head resurfacing or crack repair","Timing belt or chain work included","Cause, such as overheating damage"]},"ignition-coil":{"i":["New ignition coil","Inspect spark plug for that cylinder","Clear misfire codes","Test drive"],"q":["Did you confirm which cylinder misfires?","Should the plug be replaced too?","Do you recommend replacing all coils?"],"f":["Coil-on-plug versus coil pack","Coil hidden under intake parts","Plugs replaced at the same time","Aftermarket versus OEM coil"]},"fuel-injector":{"i":["New fuel injector with seals","Clean the fuel rail area","Test fuel pressure","Clear codes"],"q":["Was the injector tested before replacing?","Would a cleaning be enough?","Are seals and O-rings included?"],"f":["Port versus direct injection","Cost per injector and number replaced","Intake parts removed to reach","Cleaning versus replacement"]},"fuel-pump":{"i":["New fuel pump module","New filter or strainer if needed","Seal and lock ring","Test fuel pressure"],"q":["How did you test fuel pressure?","Is the whole module replaced?","Does the filter come with it?"],"f":["Pump inside the tank versus outside","Full module versus pump only","Dropping the tank versus access panel","Fuel level at the time of repair"]},"mass-airflow-sensor":{"i":["New MAF sensor","Inspect air intake and filter","Clear codes","Test drive"],"q":["Was the sensor cleaned or tested first?","Is it an OEM-quality part?","Did you check for air leaks?"],"f":["Sensor price by brand","Sensor with housing","Cleaning first versus replacement","Air filter replaced too"]},"throttle-body-clean":{"i":["Remove and clean the throttle body","Clean the throttle plate and bore","Reset idle learning","Clear codes"],"q":["Will you reset the idle relearn?","Will you clean it off the car?","Is the intake checked too?"],"f":["Electronic throttle needing a scan tool","How easy the throttle body is to reach on your engine","Cleaner and supplies","Carbon buildup severity"]},"throttle-body-replace":{"i":["New throttle body and gasket","Clear codes","Idle relearn with a scan tool","Test drive"],"q":["Was cleaning tried first?","Does the new unit need programming?","Is the throttle body warrantied, and is the relearn step included?"],"f":["OEM versus aftermarket unit","Needing programming","Coolant lines on the body","Air intake parts removal"]},"vacuum-leak-repair":{"i":["Smoke test to find the leak","Replace the hose or gasket","Clear codes","Test drive"],"q":["How was the leak located?","Is a smoke test included?","What parts are being replaced?"],"f":["Leak location and number of leaks","Intake manifold gasket needing removal","Smoke test fee","Hose type"]},"pcv-valve":{"i":["New PCV valve","Check the PCV hoses","Clear codes","Test drive"],"q":["Is the PCV system tested first?","Are the hoses replaced?","Is the valve built into another part?"],"f":["Valve built into the valve cover","Hose replacement","Whether the valve is a separate part or built into the valve cover","Part price"]},"crankshaft-position-sensor":{"i":["New crankshaft sensor","Inspect connector and wiring","Clear codes","Test starts"],"q":["Did you confirm the sensor is bad?","Will you check the connector and wiring before replacing the sensor?","Is the sensor OEM or a trusted aftermarket brand?"],"f":["Sensor location, top or bottom of the engine","Oil leaks nearby","Wiring or reluctor wheel issues","Sensor quality, from budget to OEM, and how it holds up in engine heat"]},"camshaft-position-sensor":{"i":["New camshaft sensor","Inspect connector and wiring","Clear codes","Test drive"],"q":["Which sensor is failing, bank 1 or 2?","Is the connector checked?","Is the sensor OEM, or an aftermarket one that holds up in heat?"],"f":["One or two sensors per engine","Location on the valve cover or head","O-ring and seal","Sensor quality, from budget to OEM, and whether a seal or O-ring is needed"]},"coolant-temp-sensor":{"i":["New coolant temperature sensor","Top off coolant","Clear codes","Test drive"],"q":["Was the sensor tested?","Will coolant be topped off?","Will you test the sensor and wiring before replacing it?"],"f":["Sensor location","Coolant loss while removing it","Connector or thread damage","Sensor quality, from budget to OEM"]},"cam-phaser-vvt-solenoid":{"i":["New VVT solenoid or phaser","Oil change if the oil is dirty","Inspect screens and wiring","Clear codes"],"q":["Is the solenoid or the phaser the problem?","Is an oil change needed?","Are both banks involved?"],"f":["Solenoid only versus phaser replacement","Engine type and number of solenoids","Dirty oil causing the issue","Timing cover removal"]},"turbo-boost-leak":{"i":["Pressure test of the intake and boost system","Replace the leaking hose, clamp or pipe","Inspect the intercooler","Clear codes"],"q":["How was the leak found?","What parts need replacing?","Was the turbo checked?"],"f":["Hose, clamp or intercooler","Number of parts replaced","Access under the bumper or engine cover","OEM versus aftermarket pipes"]},"catalytic-converter":{"i":["New catalytic converter","New gaskets and hardware","Oxygen sensor check","Clear codes"],"q":["Is the converter compliant for my state?","Did you test the O2 sensors first?","Was the root cause found?"],"f":["Federal versus California-compliant converter (CA and NY cars need the pricier CARB-certified part)","Direct-fit versus universal","Front or rear converter","Welded versus bolted design"]},"o2-sensor":{"i":["New oxygen sensor","Anti-seize on threads","Clear codes","Test drive"],"q":["Which sensor is failing?","Is the replacement sensor the exact fit for your engine?","Were codes checked for another cause?"],"f":["Upstream versus downstream sensor","OEM versus universal-fit sensor","Rusty sensor that is hard to remove","Number of sensors replaced"]},"evap-purge-valve":{"i":["New purge valve (solenoid)","Inspect hoses and connector","Clear EVAP codes","Test drive"],"q":["Was the valve tested before replacing?","Is a smoke test needed for leaks?","Are hoses checked?"],"f":["Whether the valve is easy to reach or tucked under the intake","Valve brand","Cracked or brittle vapor hoses that need replacing too","Scan-tool test fees"]},"evap-vent-valve":{"i":["New vent valve","Inspect hoses and canister","Clear EVAP codes","Drive cycle check"],"q":["Did you test the vent valve?","Is the canister damaged?","Are hoses cracked?"],"f":["Valve location near the tank","Charcoal canister replacement","Cracked vapor hoses or a rusted mounting near the tank","Smoke test"]},"gas-cap":{"i":["New gas cap","Inspect the filler neck","Clear EVAP codes","Drive cycle check"],"q":["Is the filler neck sealing surface clean?","Is the cap the right type for my car?","Do codes clear on their own?"],"f":["OEM versus generic cap","Locking cap","Dealer versus parts store","Shop minimum charge"]},"egr-valve":{"i":["New EGR valve and gasket","Clean passages","Clear codes","Test drive"],"q":["Was the valve cleaned or tested first?","Are the passages cleaned too?","Is it OEM quality?"],"f":["Electronic versus vacuum valve","Clogged passages needing cleaning","Whether the valve sits on top or is buried near the exhaust","Diesel versus gasoline"]},"smog-pump":{"i":["New air pump","Check valves and hoses","Clear codes","Test the system"],"q":["Was the pump or the valve the problem?","Are check valves replaced?","Is it a recall or warranty item?"],"f":["Pump brand","Combination valve and hose replacement","Pump location, front or lower engine bay","Water damage or corrosion"]},"struts-front":{"i":["Two front struts or strut assemblies","New mounts and boots if needed","Torque to spec","Alignment recommended afterward"],"q":["Are the mounts replaced too?","Alignment included in the price, or extra?","Are these OEM-quality struts?"],"f":["Complete strut assembly versus bare strut","Strut mounts and bearings included","Rusty bolts needing extra time","Alignment fee"]},"struts-rear":{"i":["Two rear shocks or struts","New bump stops and boots if needed","Torque to spec","Alignment check"],"q":["Are shocks or struts being replaced?","Are the mounts included?","Does the rear need an alignment?"],"f":["Shocks versus struts","Mounts and bushings","Vehicle type, SUV or sedan","Rusted hardware"]},"wheel-alignment":{"i":["Four-wheel alignment","Print-out of before and after readings","Check tire wear and pressure","Inspect suspension parts for play"],"q":["Do I get before and after numbers?","Are worn parts checked first?","Is there a warranty on the alignment?"],"f":["Adjustable versus non-adjustable cars","Worn parts that prevent adjustment","Truck or SUV","Lifetime alignment deals"]},"tire-set":{"i":["Four new tires","Mounting and balancing","New valve stems","Tire disposal"],"q":["What's the out-the-door price for all four?","Is balancing and disposal included?","What's the treadwear warranty?"],"f":["Tire size and brand","All-season, winter or performance","TPMS service","Disposal and road-hazard coverage"]},"wheel-bearing":{"i":["New wheel bearing or hub assembly","Brake caliper and rotor removal","Torque to spec","New axle nut"],"q":["Which wheel is bad, and how did you find it?","Is it a hub assembly or a bearing only?","Is the ABS sensor affected?"],"f":["Bolt-on hub versus pressed-in bearing","Front versus rear","ABS sensor built into the hub","Rusted parts"]},"control-arm":{"i":["New control arm with bushings and ball joint","Hardware torqued to spec","Inspect related parts","Alignment recommended"],"q":["Is the ball joint included in the arm?","Do I need an alignment after?","Is the other side worn?"],"f":["Upper or lower arm","Arm with ball joint included","Bushing-only repair","Rusted bolts"]},"tie-rod-end":{"i":["New tie rod end","Cotter pin and nut","Torque to spec","Alignment"],"q":["Is an alignment included after the tie rod?","Is the inner rod worn too?","Is the boot damaged?"],"f":["Inner versus outer tie rod","Rusty parts","Alignment cost","Quality of the tie rod end, from basic to OEM"]},"ac-recharge":{"i":["Check system pressure","Leak check with dye or detector","Evacuate and refill with the right refrigerant","Check vent temperature"],"q":["Which refrigerant does my car use?","Is a leak check included?","Will you tell me if there's a leak?"],"f":["R-134a versus R-1234yf refrigerant","System size","Leak found, adding repair cost","Dye added"]},"ac-compressor":{"i":["New compressor and clutch","New receiver/drier or accumulator","System flush and new oil","Vacuum and recharge"],"q":["Is the drier or accumulator replaced?","Is the system flushed?","Does the warranty cover the compressor and the labor if it fails?"],"f":["Compressor price by brand","Refrigerant type","Other parts replaced, like condenser","Debris from a failed unit"]},"blower-motor":{"i":["New blower motor","Check the resistor","Clean the housing","Test all fan speeds"],"q":["Is the resistor or fuse the cause?","Is the cabin filter checked?","Is the replacement motor OEM or a basic aftermarket one?"],"f":["Location behind the dash or glove box","Resistor or control module","Motor brand","Cabin filter replaced at the same time"]},"transmission-solenoid":{"i":["New solenoid or solenoid pack","Drop the pan and replace the filter","New fluid","Clear codes"],"q":["Which solenoid is failing?","Is the filter and fluid changed?","Is the valve body checked?"],"f":["Single solenoid versus full pack","Pan and filter service","Transmission type","Fluid cost"]},"transmission-rebuild":{"i":["Remanufactured or rebuilt transmission","New fluid and filter","Torque converter if needed","Cooler flush"],"q":["Is this rebuilt, remanufactured or used?","What's the warranty length and coverage?","Is the torque converter included?"],"f":["Rebuild versus remanufactured versus used","Transmission type, 4WD or CVT","Torque converter and cooler","Warranty length"]},"torque-converter":{"i":["New torque converter","New front seal","Fluid and filter service","Cooler flush"],"q":["How did you decide it's the converter?","Is the fluid and cooler flushed?","Should the transmission be rebuilt too?"],"f":["Converter price by type","Labor to remove the transmission","Transmission repairs done at the same time","Vehicle type"]},"transmission-sensor":{"i":["New sensor","Inspect connector and wiring","Clear codes","Test drive"],"q":["Which sensor does the code point to?","Is the wiring tested?","Does fluid need to be added?"],"f":["Input, output or range sensor","Location, outside or inside the transmission","Fluid loss and top-off","OEM versus aftermarket sensor"]},"clutch-replacement":{"i":["Clutch disc, pressure plate and release bearing","Resurface or replace the flywheel","Rear main seal if leaking","Fluid top-off"],"q":["Is the flywheel resurfaced or replaced?","Is the slave cylinder included?","Does the clutch warranty cover the labor, or just the parts?"],"f":["Flywheel resurfacing versus replacement","Dual-mass flywheel cost","Slave cylinder or hydraulic parts","Front-wheel versus rear-wheel drive"]},"abs-module":{"i":["New, remanufactured or repaired module","Bleed the brakes","Programming with a scan tool","Clear codes"],"q":["Is a repair or remanufactured module an option?","Does it need programming?","Wiring and connectors that may be the real problem"],"f":["Rebuilt module versus a new one from the dealer","Programming needs","Brake bleed","Brand, since some modules need dealer software"]},"airbag-clockspring":{"i":["New clockspring","Steering wheel and airbag removal","Reset and align","Clear airbag codes"],"q":["Is the code confirmed to be the clockspring?","Who handles the airbag safely?","Is a reset included?"],"f":["OEM versus aftermarket clockspring","Steering wheel controls","Scan-tool reset","Steering wheel design and how hard the airbag is to remove"]},"seat-belt-pretensioner":{"i":["New pretensioner or belt assembly","Scan for airbag codes","Clear codes","Verify the belt latches and retracts"],"q":["Is the whole belt or just the buckle replaced?","Are airbag codes cleared?","Is a repair kit available?"],"f":["Driver or passenger side","Buckle sensor versus full belt","Belt after a crash","OEM versus aftermarket belt part"]},"airbag-sensor":{"i":["New sensor","Scan for codes","Reset and calibrate","Verify the airbag light is off"],"q":["Which sensor is faulty?","Does it need calibration?","Wiring or connector faults under the seat that mimic a bad sensor"],"f":["Crash sensor versus seat sensor","Calibration needs","Seat removal","Where the sensor sits, in the seat, door or crash zone"]},"ecu-module":{"i":["New, used or remanufactured ECU","Programming and key matching","Diagnostic confirmation","Clear codes"],"q":["How did you confirm the ECU is bad?","Is programming included?","Can the existing ECU be repaired?"],"f":["New module versus a rebuilt or used one","Programming and anti-theft","Whether your make needs dealer-level programming","Mail-in repair of your module versus buying a replacement"]},"can-bus-wiring-repair":{"i":["Trace the faulty wire or connector","Repair or replace the wiring","Check module communication","Clear codes"],"q":["Where was the fault found?","Is it a wire repair or module issue?","Will all codes be cleared and checked?"],"f":["Time to locate the break","Rodent or water damage","Connector replacement","Number of wires affected"]},"hybrid-battery":{"i":["New, remanufactured or reconditioned pack","Cooling fan and filter check","Hybrid system test","Clear codes"],"q":["Is the battery covered by my hybrid warranty?","Is the pack new or reconditioned?","How many years and miles does the battery warranty cover?"],"f":["New versus reconditioned pack","Pack size and design for your hybrid model","Dealer pack versus a rebuilt or refurbished one","Warranty remaining"]},"ev-battery-cooling":{"i":["Coolant drain and refill","Pump or valve replacement","Bleed air from the loop","Scan for codes"],"q":["Is it a service or a repair?","What coolant does my EV use?","Is air bled properly?"],"f":["Service versus pump replacement","Special coolant","How hard the cooling lines are to reach on your EV","Dealer tool needs"]},"hv-battery-service":{"i":["Battery health report","Inspect the pack, connectors and cooling","Check for codes","Repair minor faults"],"q":["Do I get a printed health report?","Can you test cell balance?","Will repairs be quoted separately?"],"f":["Test depth","Pack size and design for your hybrid or EV","Dealer testing versus an independent hybrid shop","Repair needs"]},"hybrid-inverter":{"i":["Inverter or converter replacement or repair","Coolant service for the inverter loop","Hybrid system test","Clear codes"],"q":["Is the repair covered by warranty?","Is a repair or remanufactured unit available?","Was the coolant pump tested?"],"f":["New inverter versus a rebuilt unit","Inverter coolant pump","Whether your model has a recall or extended coverage","Warranty coverage"]},"furnace-replacement":{"i":["New gas furnace and filter rack","Removal and disposal of the old unit","Gas, flue and electrical hookups","Thermostat connection and startup test"],"q":["What size is the unit and how was it figured (load calculation)?","Are the permit and gas inspection part of the quote?","What does the warranty cover on parts and labor?"],"f":["Efficiency (80% vs 95%+ condensing)","Furnace size and single vs two-stage blower","Flue changes or new PVC venting","Ductwork or gas line fixes found on the day"]},"central-ac-install":{"i":["Outdoor condenser and indoor coil","Refrigerant lines and electrical disconnect","Condensate drain line","Concrete or composite pad"],"q":["Was a load calculation done, or is it a guess by square feet?","Are my ducts big enough for central AC?","Is the electrical work and permit included?"],"f":["Tonnage and SEER2 rating","Ductwork that is too small or leaky","Line set length and electrical panel capacity","Whether a new air handler is needed"]},"heat-pump-install-ducted":{"i":["Outdoor heat pump unit and indoor air handler","Refrigerant lines and electrical hookup","Thermostat and controls","Condensate drain and pad"],"q":["Is the unit rated for your winters (cold-climate model if you get hard freezes)?","Will I keep the furnace as backup?","What rebates were applied to this quote?"],"f":["Cold-climate rated model vs standard","Number of zones and ductwork repairs","Electrical panel upgrade needed","Utility or federal rebates lowering your net cost"]},"furnace-repair":{"i":["Diagnosis of the fault","Replacement of the failed part","Safety and combustion check","Filter check"],"q":["Is there a diagnostic fee and is it applied to the repair?","Is the part under warranty?","Is repair still worth it for this furnace's age?"],"f":["Part cost (sensor vs control board vs blower)","Emergency or weekend call","Age of furnace and part availability","Whether other parts fail on the same visit"]},"ac-repair-recharge":{"i":["Diagnostic and pressure check","Leak search","Part swap (capacitor, contactor, fan motor)","Refrigerant added if needed"],"q":["Where is the leak, and will it come back?","What is the refrigerant cost per pound?","Is a recharge alone a fix?"],"f":["Refrigerant type and amount (R-410A vs newer R-454B)","Leak location and repair","Parts availability","Summer demand and after-hours rates"]},"mini-split-install":{"i":["Indoor head and outdoor unit","Refrigerant line set and wall pass-through","Electrical disconnect and wiring","Condensate drain"],"q":["Is the model cold-climate rated?","Where will the line set run and how is it covered?","Is the electrical work included?"],"f":["Unit size and brand","Line length and outdoor mounting (wall bracket vs pad)","Electrical run and panel space","Multi-zone vs single-zone"]},"water-heater-tank-replacement":{"i":["New tank water heater","Removal and disposal of old tank","New flex connectors, valves, pressure relief valve","Vent or electrical hookup"],"q":["Does the price include haul-away and permit?","Is the warranty 6 or 12 years and what does it cover labor-wise?","Will new expansion tank and venting be needed?"],"f":["Gas, electric or heat-pump water heater type","Tank size and efficiency","Venting changes or code updates","Access (basement vs closet or attic)"]},"tankless-water-heater-install":{"i":["Tankless unit with wall mount","New venting (usually stainless or PVC)","Gas line upsizing if needed","Condensate drain and isolation valves"],"q":["Is gas line upsizing included?","What is the flow rate in gallons per minute?","Are the permit and gas line work included in the price?"],"f":["Gas line size and run length","Venting route and wall penetrations","Unit capacity and brand","Electrical outlet and condensate neutralizer"]},"drain-clearing":{"i":["Snaking or hydro-jet","Cleanup and test flow","Basic camera look in some cases","Cleanout access if present"],"q":["Is a camera inspection included or extra?","What if the clog comes back?","Is there a cleanout, and who opens it?"],"f":["Branch line vs main line","Roots or grease buildup","Whether a camera look is added after the clog is cleared","After-hours rates"]},"sump-pump-install":{"i":["Submersible pump and check valve","Discharge pipe to exterior","Basin if new pit is needed","Power outlet connection"],"q":["Is a battery backup pump part of the price?","Where does the discharge water go?","Is the pit sized properly?"],"f":["Existing pit vs new pit","Battery backup add-on","Discharge routing and trenching","Concrete cutting for new pit"]},"faucet-toilet-replacement":{"i":["Remove and dispose of old fixture","Install new fixture and supply lines","New wax ring or shutoffs if needed","Leak test"],"q":["Do I supply the fixture or do you?","Will old shutoff valves be replaced?","Is haul-away included?"],"f":["Fixture quality and brand","Corroded or stuck shutoff valves","Extra work to reseat or shim","Waste haul-away"]},"panel-upgrade-200a":{"i":["New 200A panel and breakers","New meter socket if needed","Grounding update","Utility coordination"],"q":["Is the utility disconnect included?","How many circuits will be updated to current code?","Are the electrical permit and the inspection included?"],"f":["Meter relocation or service mast","Utility disconnect and reconnect scheduling","Number of circuits","Arc-fault and GFCI breakers required by code"]},"outlet-gfci-add":{"i":["Outlet or GFCI device","Wire connection to existing circuit","Cover plate","Test of the circuit"],"q":["Is the circuit sized for this use?","Will you patch the wall?","Is there a minimum trip fee?"],"f":["New circuit vs extending existing wire","Wall type (plaster, brick, finished basement)","Distance to panel","Number of outlets at once"]},"ev-charger-install":{"i":["240V 40-50A breaker and wire","NEMA 14-50 outlet or hardwired charger","Conduit as needed","Permit"],"q":["Does my panel have room for this?","Is the charger included or do I buy it?","Are the permit and inspection included?"],"f":["Panel capacity and distance","Charger brand (if supplied)","Trenching to a detached garage","Utility rebates or load management needed"]},"ceiling-fan-light-install":{"i":["Remove old fixture","Install fan-rated box or bracket","Wire and mount new fixture","Switch or remote connection"],"q":["Is the box rated for a fan?","Who supplies the fixture?","Will you add a wall switch?"],"f":["Fan vs light only","New wiring or new switch","High ceilings or sloped ceilings","Number of fixtures"]},"asphalt-shingle-roof-replacement":{"i":["Tear-off and disposal of old shingles","Ice and water shield, synthetic underlayment","New architectural shingles","Flashing, drip edge, vents"],"q":["Does the price include rotted plywood replacement?","Is ice and water shield on the eaves and valleys?","Who handles the permit?"],"f":["Roof pitch and number of layers","Rotted decking replaced (per sheet)","Number of chimneys, skylights and valleys","Shingle brand and warranty"]},"roof-repair":{"i":["Find the leak source","Replace damaged shingles or seal","Roof cement or flashing patch","Cleanup"],"q":["Is a minimum charge applied?","Can you tell me where the leak really started?","How long is the repair covered if it leaks again?"],"f":["Roof height and steepness","Hidden damage under shingles","Minimum service charge","Interior damage not included"]},"roof-flashing-repair":{"i":["Remove old flashing","New metal or rubber flashing","Sealant and counter flashing","Shingle re-integration"],"q":["Do you use new flashing or just sealant?","What metal is it?","Is the work warrantied against leaks?"],"f":["Chimney step flashing complexity","Material (aluminum vs copper)","Steep pitch or roof height, which needs extra safety gear","Need for masonry work"]},"roof-vent-skylight-leak":{"i":["Remove failing boot or vent","Install new vent and flashing","Seal and shingle in","Interior leak check"],"q":["Is the part matched to my model?","Is labor warrantied?","Can interior drywall be fixed too?"],"f":["Skylight size and model","Roof access","Type of vent","Condition of surrounding shingles"]},"gutter-install":{"i":["Seamless aluminum gutters cut on site","Hangers, end caps, corners","Downspouts and elbows","Old gutter removal"],"q":["Are hidden hangers used?","Is old gutter removal included?","What is the gutter size (5 or 6 inch)?"],"f":["Total linear feet and stories","Material (aluminum, copper, steel)","Fascia repair needed","Number of downspouts"]},"gutter-cleaning":{"i":["Remove leaves and debris","Flush downspouts","Bag and haul debris","Quick look for leaks or sagging"],"q":["Is the price per house or per foot?","Do you flush the downspouts?","Do you haul debris away?"],"f":["Home height (1 vs 3 stories)","Gutter length","Amount of buildup","Gutter guards in place"]},"gutter-guards-install":{"i":["Guards cut to fit gutter","Clean gutters before install","Attach to gutter or roof edge","Test flow"],"q":["Will the guards void my roof warranty?","Is the gutter cleaned first?","How long do the guards and installation stay under warranty?"],"f":["Product type and warranty","Linear feet","Roof edge type","Gutter condition"]},"vinyl-siding-replacement":{"i":["Old siding removal and disposal","House wrap and flashing","New vinyl siding and trim","Corners, soffit and J-channel"],"q":["Is house wrap included?","Will you inspect and replace rotted sheathing?","What does the siding warranty cover, and is the install warranted too?"],"f":["Siding quality and color","Rot or sheathing repair","Number of windows and doors","Insulated vs standard vinyl"]},"fiber-cement-siding":{"i":["Old siding removal","House wrap and flashing","Fiber cement planks and trim","Nails, caulk, primer"],"q":["Who paints it and is paint included?","Is flashing included?","How long do the boards and finish stay under warranty?"],"f":["Pre-painted vs field-painted","Trim details","Rot repair","Wall height and shape"]},"siding-repair":{"i":["Remove damaged boards","Replace with matching siding","Flashing and caulk","Touch-up paint or color match"],"q":["Can you match my color?","Is hidden damage possible?","Is there a minimum charge for a small patch?"],"f":["Matching old color","Hidden rot","Height and access","Material type"]},"window-replacement-each":{"i":["New vinyl or fiberglass window","Remove and dispose of old unit","Insulate and air seal","Interior trim and exterior caulk"],"q":["Is the quote per window and does it include trim?","What is the U-factor?","Is it an insert or full frame?"],"f":["Window size and style","Frame material","Low-E glass options","Installation type (insert vs full frame)"]},"window-replacement-whole-house":{"i":["Ten new windows","Removal and disposal","Insulation and air sealing","Interior trim and exterior caulk"],"q":["Is lead-safe work included for my older home?","Are screens and grids included?","Is the price firm if rot is found?"],"f":["Window style (double-hung, casement, picture)","Wood trim repair","Lead paint rules on pre-1978 homes","Upper-floor access"]},"window-glass-seal-repair":{"i":["Remove old glass or sash","Install new pane or glass unit","Reseal and glaze","Cleanup"],"q":["Is a new glass unit available for my brand?","Is the cost close to a full window?","How long is the new glass unit warranted?"],"f":["Glass type and size","Low-E or tempered glass","Frame damage","Number of panes"]},"interior-room-painting":{"i":["Cover floors and furniture","Patch and sand small holes","Prime stains","Two coats of paint on walls"],"q":["Is trim and ceiling included?","Do you include two finish coats and a primer where needed?","Who buys paint?"],"f":["Ceiling height and condition","Trim, doors and closets","Color change (dark to light)","Paint grade"]},"exterior-house-painting":{"i":["Power wash","Scrape, caulk and prime bare spots","Two coats of exterior paint","Trim and doors"],"q":["Is the lead-safe process followed?","How much prep is included?","How many coats of primer and paint are in the quote?"],"f":["Siding condition and prep","Number of stories and access","Lead paint rules (pre-1978)","Paint quality and colors"]},"cabinet-painting":{"i":["Degrease and sand","Remove doors and hardware","Prime and two coats of enamel","Reinstall hardware"],"q":["Is it sprayed or brushed?","How long are kitchens out of use?","What paint is used?"],"f":["Number of doors","Spray vs brush finish","Wood grain fill","Color and sheen"]},"hardwood-floor-refinish":{"i":["Sanding with drum and edge sanders","Stain if chosen","Two or three coats of polyurethane","Dust containment"],"q":["Is dust-free sanding used?","How many coats of finish?","Who moves furniture?"],"f":["Floor condition and deep scratches","Stain color changes","Waterborne vs oil finish","Stairs add cost"]},"lvp-install-500":{"i":["Old floor removal if needed","Subfloor prep and leveling","Vinyl plank flooring and underlayment","Transitions and trim"],"q":["Is removal of the old floor included?","Is leveling extra?","What wear layer is it?"],"f":["Product quality and thickness","Subfloor flatness","Furniture removal","Pattern and layout"]},"tile-floor-install":{"i":["Demo of old floor","Backer board or membrane","Thinset, tile and grout","Sealer if needed"],"q":["Is waterproofing or membrane included?","Is the subfloor stiff enough?","Who buys the tile?"],"f":["Tile size and pattern","Subfloor condition","Heated floor add-on","Room layout and cuts"]},"washer-repair":{"i":["Diagnosis","Part replacement","Test cycle","Leak check"],"q":["Is the diagnostic fee applied to repair?","Is it worth repairing at this age?","Is the part warrantied?"],"f":["Part availability and brand","Front-load vs top-load","Service call fee, which is often charged before any work starts","Age of machine"]},"dryer-repair":{"i":["Diagnosis","Part replacement","Vent check","Test run"],"q":["Can you clean the vent too?","What is the part warranty?","Is the call fee credited toward the repair if I go ahead?"],"f":["Gas or electric dryer, since the parts differ","Part cost","Clogged vent","Service call fee before any repair starts"]},"refrigerator-repair":{"i":["Diagnosis","Replace failed part","Temperature check","Door seal check"],"q":["What is the likely failed part?","Is the fix worth it at this age?","Is food loss covered?"],"f":["Sealed system vs simple parts","Brand and age, since parts for older models are harder to get","Part availability","Service call fee, often charged even if you decline the repair"]},"dishwasher-repair":{"i":["Diagnosis","Part replacement","Cycle test","Leak check"],"q":["Is the call fee credited to the repair?","Is repair cost reasonable vs new?","How long is the repair and the new part warranted?"],"f":["Part type","Brand and age of the dishwasher","Door seal leaks","Installation access"]},"mice-treatment":{"i":["Inspection of entry points","Traps and bait stations","Sealing small gaps","One or two follow-up visits"],"q":["How many follow-up visits are included?","Will you seal entry points?","Are traps or poison used around pets?"],"f":["How many mice there are and how long they have been in the house","Number of entry points","Attic or crawlspace cleanup","Follow-up visit count"]},"ant-treatment":{"i":["Inspection and nest search","Interior and exterior treatment","Bait placement","Follow-up as agreed"],"q":["Are carpenter ants confirmed?","Is a follow-up included?","What products are used near pets?"],"f":["Species (carpenter vs pavement)","Type of ant and how many colonies are inside","Wood damage","Treatment plan or one-time visit"]},"bed-bug-treatment":{"i":["Inspection","Heat or chemical treatment","Mattress and furniture steps","Follow-up visit"],"q":["Does the price include follow-up?","Is a follow-up visit included if bugs return, and for how long?","What prep is needed?"],"f":["Heat vs chemical treatment","Number of rooms","Prep work done by you","Extent of infestation"]},"annual-pest-plan":{"i":["Quarterly visits","Perimeter treatment","Inside treatment on request","Rodent bait station checks"],"q":["Which pests are covered?","Are call-backs free?","Can I cancel?"],"f":["Home size","Pests covered","Contract length","Add-ons (mosquito, tick)"]},"small-tree-removal":{"i":["Cut down tree","Chip limbs","Haul away debris","Cleanup"],"q":["Is stump grinding included?","Are you insured and licensed?","Is chipping and haul-away included?"],"f":["Tree height and trunk size","Access with a truck","Distance to power lines or structures","Stump left or ground"]},"large-tree-removal":{"i":["Climbing or crane work","Rigging and piece removal","Chipping and haul-away","Cleanup"],"q":["Do you carry liability and workers comp insurance?","Is a crane included?","Is cleanup included?"],"f":["Tree size and condition","Crane or bucket truck use","Near power lines","Stump grinding"]},"stump-grinding":{"i":["Grind stump 6 to 12 inches below ground","Chips left in hole","Basic cleanup","Fill hole as agreed"],"q":["Do you grind below grade?","Is chip removal included?","Is there a minimum charge?"],"f":["Stump diameter","Surface roots","Access for the grinder","Chip removal"]},"spring-cleanup":{"i":["Leaf and debris cleanup","Bed edging and cutback","Haul-away","First-cut mow if agreed"],"q":["Is debris hauled away?","Is mulching included?","Is it a flat fee or hourly?"],"f":["Lot size","Amount of debris","Number of beds","Haul-away fees"]},"mulch-install":{"i":["Mulch delivery","Spread and edge","Bed cleanup","Haul away extra"],"q":["Is delivery included?","How deep will it go?","Do you remove old mulch?"],"f":["Type of mulch","Bed size","Weeding required","Delivery access"]},"lawn-mowing-monthly":{"i":["Weekly mow","String trim edges","Blow clippings","Seasonal schedule"],"q":["Is it per visit or monthly?","What if it rains?","Can I skip a week?"],"f":["Lot size and slope","Frequency","Gas and fuel charges","Added bagging"]},"local-move-2br":{"i":["Two movers and truck","Moving blankets and straps","Loading and unloading","Basic furniture wrap"],"q":["Is there a travel fee?","What is the hourly minimum?","Is insurance included?"],"f":["Stairs and elevators","Distance and truck time","Heavy items like pianos","Day of week and month-end"]},"moving-crew-hourly":{"i":["Three movers and truck","Pads and straps","Loading and unloading","Furniture reassembly if agreed"],"q":["Is there a minimum, and does travel time count toward it?","Does the clock start at the truck?","Is the truck included?"],"f":["The minimum number of hours the crew will bill","Truck fee","Stairs","Travel time"]},"standard-cleaning-2br":{"i":["Dusting and surfaces","Kitchen and bath cleaning","Vacuum and mop","Trash removal"],"q":["Do you bring supplies?","Are the cleaners insured and background-checked?","Is it per hour or flat?"],"f":["Home size and clutter","Pets","Frequency discounts","Supplies provided"]},"deep-cleaning":{"i":["All standard cleaning","Baseboards and trim","Inside oven or fridge","Window sills and tracks"],"q":["Is inside oven included?","What is the time estimate?","Are your cleaners insured if something breaks?"],"f":["Time since last cleaning","Home size, number of bathrooms and how dirty it is","Add-ons","Pet hair"]},"move-out-cleaning":{"i":["Empty-home deep clean","Inside cabinets and closets","Appliance interiors","Floors and baseboards"],"q":["Does this meet my landlord's checklist?","If the landlord finds missed spots, will you come back to fix them?","Are windows included?"],"f":["Property condition","Home size and how clean the unit is now","Hours needed","Lease requirements"]},"handyman-hourly":{"i":["Small repairs","Assembly","Hanging items","Minor fixes"],"q":["Is there a minimum charge for a short visit?","Who buys materials?","Can you batch my list?"],"f":["The minimum hours billed for small jobs","Materials","Trip fee","Job complexity"]},"tv-mount-install":{"i":["Stud finding","Bracket install","TV lift and mounting","Cable management"],"q":["Do you hide cables in the wall?","Who supplies the mount?","What if there are no studs?"],"f":["TV size","Wall type (brick, plaster)","In-wall cable hiding","Mount type"]},"interior-door-hang":{"i":["Trim door to fit","Hang on hinges","Install latch and strike","Adjust and test"],"q":["Do you supply the door?","Is it pre-hung or slab?","Will you paint it?"],"f":["Pre-hung vs slab","Door type","Frame condition","Hardware"]},"lockout-service":{"i":["Arrive and verify ID","Unlock without damage","Quick lock check"],"q":["What is the total price on the phone?","Do you need proof of residence?","Are you licensed?"],"f":["Time of day","Lock type","Distance","Emergency rates"]},"rekey-locks":{"i":["Remove cylinder","Replace pins","New keys","Test"],"q":["How many keys do I get?","Can all locks match one key?","Is there a trip fee?"],"f":["Number of locks","Brand","Same key for all","Night or weekend calls that cost more"]},"deadbolt-install":{"i":["Deadbolt lock","Drill door if new","Strike plate","Test and keys"],"q":["What grade is the deadbolt?","Is a long strike plate screw included?","Is smart lock setup included?"],"f":["Deadbolt grade","Smart lock vs standard","New hole vs replacement","Door material"]},"garage-door-spring-replacement":{"i":["New torsion springs","Balance and test","Lubricate rollers","Safety check"],"q":["Do you replace both springs?","What cycle rating?","How long are the springs and labor warranted?"],"f":["One vs two springs","Door weight","After-hours calls, which cost more","Cycle-rated spring"]},"garage-door-opener-install":{"i":["Remove old opener","Install new opener","Wire and safety sensors","Program remotes"],"q":["Is a battery backup included, so the door works in an outage?","What horsepower?","Is the warranty on motor and parts?"],"f":["Chain vs belt vs wall-mount","Smart features and battery backup","Ceiling height","Door condition"]},"garage-door-replacement":{"i":["New door sections","Tracks, springs, rollers","Removal and disposal","Weatherstripping"],"q":["Is removal and haul-away included?","What insulation R-value?","What warranty?"],"f":["Insulated vs non-insulated","Windows and style","Wind-load rating","Opener reconnect or new"]},"chimney-sweep-inspection":{"i":["Sweeping flue","Visual inspection","Smoke chamber check","Report of findings"],"q":["Is a camera inspection included?","What level of inspection (NFPA Level 1 or 2)?","Do you clean the firebox?"],"f":["A camera look inside the flue, which costs extra","Fireplace insert vs open","Height","Heavy creosote"]},"chimney-cap-install":{"i":["Measure","Cap or crown","Install","Seal"],"q":["Is the cap stainless steel?","Does it have a spark arrestor?","Is the crown cracked?"],"f":["Material (stainless, copper)","Number of flues","How steep or tall the roof is","Crown repair"]},"chimney-repointing":{"i":["Grind out old mortar","Repoint","Replace bad bricks","Waterproof seal"],"q":["Is scaffolding included?","Will you match brick and mortar color?","Do you waterproof?"],"f":["Chimney height and condition","Scaffolding","Brick matching","Rebuild vs repoint"]},"title-5-inspection":{"i":["Locate and uncover tank","Inspect tank, baffles and distribution box","Check leach field","State report filing"],"q":["Is the pump-out included?","How long is the report valid?","What happens if the system fails?"],"f":["Pump-out needed first","Hard-to-find tank","Follow-up for failed systems","Rush before closing"]},"septic-inspection":{"i":["Locate and uncover the tank","Check tank, baffles and distribution box","Check the drain field for wet spots and backup","Written report with pass or fail notes"],"q":["Is the pump-out included, or extra?","Does the inspection include a camera or dye test?","Will I get a written report I can give the lender?"],"f":["Pump-out done first, and whether it is in the price","Hard-to-find or buried tank lid","Local county or state rules and report filing fees","Rush before closing"]},"septic-pump-out":{"i":["Pump tank","Inspect baffles and level","Dispose waste","Receipt for Title 5"],"q":["Does it include digging the lid?","Is a filter cleaning included?","What size tank?"],"f":["Tank size","Access depth","Dig out lid","Disposal fees"]},"septic-system-repair":{"i":["Dig and expose the part","Repair or replace","Reconnect","Backfill"],"q":["Is a permit needed?","Is this a repair or system upgrade?","Do you have a designer on file?"],"f":["Which part failed","Digging access","Permit","Whether the field is affected"]},"septic-system-replacement":{"i":["Soil testing and design","Tank and leach field","Excavation and backfill","Permits and inspections"],"q":["Is design and permit included?","What does the system warranty cover, and who honors it?","What happens with delays or rock?"],"f":["Soil and groundwater","Lot size and setbacks","Pressure-dosed vs gravity","Innovative systems"]},"junk-removal-by-load":{"i":["Loading by the crew, no carrying to the curb","Hauling and dump fees","Mattress recycling fee where state law requires it","A full trailer holds about 12 cubic yards"],"q":["Is the dump fee included in the price?","Do you charge more if the load is bigger than I said?","Do you carry from inside, or only from the curb?"],"f":["How full the trailer gets","Heavy items such as concrete, brick or soil","Stairs and distance from the truck","Items that need special handling, like old tube TVs or freon appliances"]},"junk-removal-minimum":{"i":["Truck and crew for the stop","Hauling and disposal","Appliance freon recovery on appliance pickups"],"q":["What is your minimum pickup price?","Can you add a second item for less?","Is disposal included?"],"f":["The minimum visit fee","Whether the item needs special handling","Floor and stairs"]},"couch-removal":{"i":["Carry out from inside the home","Hauling","Disposal or donation drop where it is reusable"],"q":["Is carrying from the second floor included?","Do you donate pieces that are in good shape?","Is there a minimum pickup price?"],"f":["Sofa or loveseat","Stairs or tight turns","Sleeper sofas weigh more"]},"mattress-removal":{"i":["Pickup from inside the home","Recycling at an approved site","The MA recycling fee, in JunkRun's price"],"q":["Is the recycling fee in the price?","Is it cheaper if I add other items?","Do you wrap it for me?"],"f":["Mattress or box spring","Stairs","Other items on the same stop"]},"hot-tub-removal":{"i":["Cut-up and haul","Disposal","Crew and truck"],"q":["Do you need the electrical disconnected first?","Is cutting up included?","Do you remove the pad too?"],"f":["Size and shell material","Access and yard slope","Whether power and water are already disconnected"]},"estate-cleanout":{"i":["Loading by the crew","Hauling and dump fees","Sorting out items to donate where possible"],"q":["Is the price per load flat, or by the cubic yard?","What can you not take?","Will you sweep up afterward?"],"f":["Volume","Heavy materials","Stairs and distance to the truck","Hazardous items the crew cannot take, like paint or propane"]},"snow-plow-driveway":{"i":["Plowing at a 2 inch trigger","Billed after each visit","Deeper storms priced on a step up"],"q":["What snow depth makes you come?","Are storms over 12 inches an extra charge?","Do you plow the end of the driveway after the town plow goes by?"],"f":["Driveway size: one car, two cars or three cars","Storm depth (up to 6 in, 6 to 12 in, 12 in or more)","Heavy wet snow","Corner lots and long driveways"]},"snow-season-contract":{"i":["Up to 12 pushes of up to 6 inches","A set trigger depth","A deposit holds your spot"],"q":["How many pushes are included?","What happens after the cap?","Is the deposit refundable?"],"f":["Driveway size","Walkway and salt add-ons","The push cap in the contract","Capacity: seasonal spots are limited"]},"snow-shoveling":{"i":["Front walk, or front and back walks","Steps and stoops","Priced per storm"],"q":["Is shoveling cheaper if I also get plowing?","Do you salt the walk after?","Do you clear the steps too?"],"f":["With a driveway plow or shovel-only","Front only or front and back","Steps"]},"snow-salting":{"i":["One application","Driveway or walkway only"],"q":["Is salt a separate charge each visit?","Do you use salt or sand?","Is it safe for my concrete?"],"f":["Driveway size","Walkway only","How often you want it"]},"roof-rake":{"i":["Raking from the ground","Hourly crew"],"q":["Is there an hourly minimum?","Do you work from the ground or the roof?","Do you chip ice or only rake snow?"],"f":["Roof size and snow depth","Ice already present","Number of roof edges"]}}